ABOUT DR. PAUL R. TIMM

Dr. Paul R. Timm helps companies and individuals create high-impact strategies for maximizing profits.

His speaking, training, and consulting in Customer and Employee Allegiance show specific processes for boosting organizational success by retaining high-profit customers and high-value employees.

Having authored 40 books and spent 30+ years teaching and coaching in a variety of organizations, Timm’s insights can break through the barriers that hold companies back from making the profit-enhancing changes needed to boost customer and employee loyalty.

All Timm’s writing, training, video programs, and consulting focus on practical, realistic actions you can take to make immediate and significant difference in organizational and personal success.

FEATURED SEMINAR
Building Customer and Employee Allegiance: The Meaning of LIFE

This seminar teaches specific ways to:

Boost sales and profits by keeping and growing the right customers and your high-value employees

Translate good intentions into a powerful strategy.

Recognize customer and employee turnoffs—before they destroy your company.

Identify potential customer turnoffs; focus on the little things that build loyalty, and create a culture that proactively exceeds expectations.

Capture and use the kinds of feedback that creates competitive advantage.

Apply the psychological power of positive imbalance to make customers and employees want to be loyal to you.

Harvest an ongoing crop of loyalty-building ideas to always stay ahead of the competition.

Okay--I'll spill it. The meaning of LIFE is: Little things, Insight, Feedback, Expectations. Find out how these 5 words can remind your employees of the keys to great relationships (with customers, employees, and others).

 

 

 

 
 


 

 

RECENT WORK

I recently spoke to CU Conferences in Maui. This meeting of credit union executives and managers heard my overview of strategies for building customer loyalty

Attendees may contact me to qualify for special rates for credit unions for work booked between now and the end of 2009.

Other recent programs:

SOK Corporation--a large retail, restaurant, and hospitality firm in Helsinki, Finland.

Viakkaus (the national lottery in Finland)

XanGo, LLC a large network marketing company based in Utah

Upcoming:

Stockmann Department stores (Finland, Estonia, Russia)

CU Conferences Danube River educational cruise with Sherron Bienvenu (see ChinUp.net)

Wyższa Szkoła Bankowa w Poznaniu (Executive MBA program--Poznan, Poland)

UPM-Asia Academy Executive Education, Singapore

 

 

 
 

 
 
 
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